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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-04-22 00:00:00 (xsd:dateTime)
itemReviewed	Enso Yoga
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Though this is clearly a clean high-level establishment, I had a less-than-satisfied customer experience when requesting a refund on a bulk session purchase I'd bought for my partner - not knowing she wouldn't be able to take part in the hot yoga given her pregnancy. When I went in to request a refund, I was told that only the manager could approve this but that he was busy and would call me back. No call was forthcoming and when going back a few weeks later, I was told that they did not have my contact information and had ultimately figured that I would end up coming back. I mentioned I had left a note with this and was then told they had lost the note. So fine, I processed it but in hindsight this struck me as odd - since I had initially been asked to create an Enso account and leave my credit card info then... Anyway - just struck me as a bit of an oversight - which isn't necessarily a big deal - we all do them, right? But then I'd have prefered they own up rather than left me in limbo with a transaction worth a few hundred $$. The other slight irksomeness is the studio's layout and their policy that everyone needs to remove their footwear before approaching the counter. Makes sense since class participants need to walk right past the counter barefoot to get to class and don't necessarily want to walk in street sludge, but it's a slight annoyance if you're coming for anything else except for a hot yoga class. I wonder how does Enso deal with shoes when they get large deliveries (yoga mats, water, whatev) or when their accountant comes by?
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Alex

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