There are so few "cool" chains, particularly in my area, and so I was very bummed about its closure, though not really a surprise. They never seemed all that busy--never a good sign for a restaurant in a high rent strip mall. Food was always fresh and reliable, and I never had a problem with the service. I will miss the opportunity to get a complete, healthy, balanced meal for around $10 and the ability to sample their falafel for the price of "Please"!