Went on a Sunday afternoon and it wasn't insanely busy. My group sat in a booth near the kitchen, where there was also an exit outside. Halfway through our meal someone on staff decided to prop the exit door open so the 100+ heat could make our meal very uncomfortable. The waitress was inattentive and didn't make enough stops to check on us or our drink levels and took excessively long when bringing anything back. The food was pretty good, but the total experience was negative.