Horrible! My friend and I walked in and signed a waiver to possibly sign up today and become members. They asked us to take a seat and wait for someone to show us around. We waited for over 20 minutes!!! Didn't have the courtesy to let us know how long it would be or anything. We walked up and ask if we can at least see the gym and they said no they can't and we should wait. We couldn't wait any longer. They already they started with POOR CUSTOMER SERVICE. They had 4 people working up front and none of them could give us a quick tour. We left!!