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| - HOW are they still in business? In an era when everyone throws everything away, people are still repairing their shoes?
I hate planned obsolescence and have been known to spend more time or money repairing something than it is worth. So when one of my dress shoes, leather bags, my wife's purses, etc, has an issue, I bring it to Ron Burke (I always thought he was Ron Cecil but I looked it up before writing this). He'll quickly tell me if it can be fixed, if it's not worth fixing, if I can do it myself cheaper "just use a little superglue" or check it in to be repaired. He will ask me how soon I need it, I always say "no rush" and then a few weeks later I get a phone call. Even if the item I brought him was a $30 shoe or $20 bag the repair always ends up costing less.
He's also taken the time out to answer my questions about shoe polish, leather care, etc.
Ron is the kind of older gentleman you hope to see running a local business. He's clearly been doing this forever and knows everything. He's brisk but friendly to customers. The shop is cluttered, full, and has cats. What more could you want?
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