It's my 3rd time here and each time the front staff has been nice to me. I've never had a problem. I've seen Connie twice now and she's very friendly and very knowledgeable. Dr. Torres is my Obgyn Doctor and he was very helpful and was able to answer all my questions. The only downside is waiting, but I'm used to waiting for my appointments. Their never usually quick, but I have a lot of patience