Absolutely LOVE this place! We've all been there, trying to get to work, running late and as you go to leave....BAM!...flat tire. Not only does this put a wrench in everything, but the poor guy who waits on you first gets the brunt of it. Whenever I go to Discount Tire, they guys are friendly, patient and quick. They fixed my flat free of charge, calmed me down, and I left smiling. While I was there they told me about the tire replacement insurance. Even though my car is new, they would insure my tires since the tires were new too. $140 gets me insurance on all 4 tires and to replace a tire would be $32 - including balance, resetting my sensors and all the other stuff. To buy the same tire retail - $250 per tire. With as many holes I seem to get, it's worth it! Thanks for the great customer service!