Horrible,horrible, horrible. Worst place to buy a car in the valley. They are the true definition of a " USED CAR SALES MAN" I purchased a pre-owned Kia about 6 months ago. Had some issues right away. A/C and transmission. Brought it in and was told that nothing was wrong. Both issues just got worse. So, yesterday I sent an email through the website saying how dissatisfied I am and that Peoria Kia doesn't stand behind there products. To my surprise I received a phone call from Larry. He said he was the Internet sales manager. Asked me a few questions and then said " Let's get you into a better vehicle". I told him I would not pay any additional $$ nor would I allow my monthly payment to go up. He said "of course not, come in and let's make this better". I knew it wasn't going to be that easy ,but I went in. Larry asked a few more quesrions, had me fill out a form, asked for my keys, checked my car. He came back to the table and said he would be right back. He wasn't gone 2 minutes. Sat down and said It would take $2000 to get me out of my car. AND my payment would almost double. Just horrible