I have been to Ticoz on several occasions since under new ownership, and what a refreshing change. The food is great, the service very catering, and the ambiance fits every occasion. I have even taken my in-laws when they are in town and catered from Ticoz. I recently read a couple negative reviews and feel like those individuals perhaps were having a bad day. The owner, Joe, definitely knows how to run a restaurant and actually works the floor checking on guests and making sure staff has adequate support. We have decided to dine on Valentine's Day and I am sure it will be another great experience. THANKS TICOZ!