Wish there was an option for -stars! They obviously don't read these reviews because their customer service is horrible!! They could care less when they hang up on you 4 times after trying to be transferred. Or they promise you one price but forget to tell you about all of the ad ons they charge for! After 3 yrs of service since I don't have a choice t you think there would be some kind of loyalty but heck no! It's always the customers fault never them. Tried to speak to a Supervisor and her attitude was horrible! Cox is horrible don't use them unless you have no choice like myself!