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| - I don't usually knock anyone's hustle (I.e., The way someone makes a living.) However, the folks at Sembower Mikesell take the word "hustle" to a whole new level.
On Sunday January 29, 2017, I opened my laundry room only to discover that the entire floor and part of the hallway was covered in fecal matter and other waste materials. Lord Jesus! I couldn't run fast enough to the phone for a plumber. It being Sunday evening, I was hard pressed to find a plumber who would answer my calls. Here's where Sembower Mikesell enters.
Now, I have used their services previously and felt comfortable using them again. (They were expensive, but thorough and efficient.) Their service said that they would have someone contact me immediately after explaining my situation. Long story short, someone called me back and said the soonest I could get service was the next day at around 8:30am.
An employee arrived the next day at the appointed time, stayed almost four (4) hours, no camera or water sensors were used and presented me with a bill for $559 to "partially" unclog my sewer line. (Additionally, when I asked him if he needed me to flush all of the toilets or run water in my various sinks/tubs/showers, he said that wasn't necessary) The "plumber" said that he unclogged as much as he could but that I needed a new main trap (Estimated Cost = $7,000) and a new pipe inside my house due to the collapse of both. (Estimated Total Cost = $16,000). When I asked him how long I could delay the repairs, he stated, "Not long at all!". Not being a complete and total idiot, I called two other plumbing/sewer services to give their opinions the next day.
Upon the arrival of the other two plumbing/sewer services, each of them asked me to flush all of the toilets and run water in my various sinks/tubs/showers so that they could narrow down the "true cause". According to both of the other plumbers, apparently the Sembower Mikesell employee didn't go far enough down my sewer line to clear the clog, neither my main trap nor my internal pipes were collapsed (evidenced by camera and sensors) and I did not require the additional work. After unclogging my lines, I was presented with a sticker which notated how many feet of snake (a plumbing tool) was used both inside and outside my house, the point of clogging and what was done for correction. (Cost = $159.99 Plumber 2 and $50 Plumber 3)
Opinion - DO NOT EVER USE SEMBOWER MIKESELL IF YOU DO NOT WANT TO BE RIPPED OFF AND HUSTLED!
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