I was invited to Luna Lounge by a person who believed that he was being paid to promote for the establishment. A very nice gentlemen who seemed to have good intent. He told us what a nice place it was and to come check it out. I was excited that this was a place I could invite friends that are 18+ and I could still have a drink. I invited 3 ladies and we arrived around 9PM.
When we arrived to Luna the gentlemen who had invited us was at the door and welcomed us in. We were seated in front of a nice sized dance floor and bar. The inside of Luna is very nice. The walls are made up grey bricks pattern that looks amazing with the lights. I felt very comfortable in the cushiony chair. They have VIP looking seating with larger tables. Everything overlooks the dance floor and DJ nicely. The entire place is so cute. If my experiences were better I would be back every weekend just to enjoy the chill ambiance the place has on its own.
Two of the ladies were not 21 and were there solely for hookah. All four of us are college students and are on budgets (much like the rest of America). We liked that the prices for the hookah and the drinks were clearly listed. We even got a discount when we checked in on yelp.
My 21+ friend and I ordered off of their specialty drink menu. We both ordered two drinks. The drinks were not the best but not the worst. Long island tasted like a premix. Couldn't complain, we were there for hookah, which was great. The guy serving us and making sure our coals were flipped did a great job.
When we went to pay our bill my 18+ friends said they would take care of the hookah. We brought our check up to the bar to meet our server and asked her if she could charge the hookah separately and let me pay for my drinks as well as my friends. I paid for our drinks and said goodbye to 2 of my friends and my other friend and I left.
The next day I received a call from my two friends who are 18+ telling us how when they were paying for the hookah they were also being charged for 2 alcoholic beverages that I had not paid for. They had to fight with Luna about how they were not responsible for the alcohol and that they are both 18 years old. My friend took care of the two drinks the hookah and left.
The next weekend I came in with the same friends to talk to our server and to clear the air since we liked the place so much. She was not the same person serving us, but I saw our original server. She was standing at the bar. I would like to say I am just paranoid but when I sat down I saw point at me and told her coworker something. I felt very uncomfortable. I felt like she was talking about me and I didn't order anything. My friends had hookah but I felt we were unwelcome.
A few moments later there was a fight and we decided to leave. When we went outside we saw someone who worked for the lounge fighting with the promoter who had brought our business in. The man was telling him that he shouldn't get paid because he hadn't worked. I felt very bad for the promoter.
There was a lot of 18+. The parking lot was filled with people around that age loitering, drinking, and fighting. I would like to say this place is amazing, and I could actually say that.. but as far as the service goes... I'd have to agree with some of the other reviews that say it seems like their are employees in there who aren't sure what they should be doing and kind of just stand around.
I was out in the parking lot smoking a cigarette and the server was walking around with a bill looking for the person who had walked out on it, then I walk in the door and right when you walk in there are three guys that work there standing against the wall laughing, hanging out, not really helping.
My server may have been rude but really she was the only one besides the one fellow who did our hookah who were working.