This place has gotten considerable worse from last time. Although they have renovated and changed their menu, their service was extremely slow. We were at the venue with a large group hoping to play some board games in the separate private room as we did last year. However, that room was closed off and supposedly sold as a separate unit. Although I understand that they didn't need the extra space, it was a great area for a large group.
Drinks were somewhat too sweet despite telling them half sugar. I order a cold mango drink which was good especially with real pieces of mango albeit small pieces. After an hour or two, I ordered another drink which was hot given that the first drink made me cold. The ginger milk tea was way too sweet as I had told them half sugar. They also included a pack of sugar in case I needed more sugar to bounce off their walls.
The entire group ended up upstairs separate from the main area of the bubble tea place. Since we had almost 40 people, we had each table settle the bill once all the orders had arrived. However, with only 1 waitress serving us, it appeared that they were understaffed and I felt that she didn't want to be there despite the mandatory 15% tip.