I ordered a cake for a 10am delivery to our neighbor. They call me at 10:30 to say no one is home. I said "you were supposed to deliver at 10". They tell me if I want it redelivered that I have to pay another $15! Like these cakes aren't expensive enough right? This place is a total rip off and worst customer service EVER! They could have at least made one more attempt to deliver!!! I had to go pick up the cake and deliver it myself. WOW what a great surprise for my neighbor duh! Plus there is a super funky sewer smell in the store. It really grossed me out. I won't be ordering from them ever again.