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| - Pizza was OK, I'll give it a B-. Maybe it was actually a B, but the experience of eating there for the very first time was unpleasant, & left a bad taste in my mouth, in turn ruining the actual taste of the pizza.
We walk in & get the feeling that people probably end up here when the wait time at The Cheesecake Factory is 30 mins. or so.
Server was not very friendly, never refilled our drinks & seemed to lack training. Checked on our food, looked unhappy & said "alright" (no "enjoy your meal" or anything along those lines) when we didn't need anything. Not sure they require servers to have a "pleasing personality" here.. When we were done, somebody literally just saw us out -- no 4 word, 4 syllable "Thank you, good night", or anything like that. As if we went in there & spat on their pizza?
The one nice person in there was this guy that took us to our table & gave my 19+ mo. old son a piece of dough to play with. The 2nd star in this review is for him.
The pizza is only something to write home about if you're writing your family to tell them not to bother with Grimaldi's.
Grimaldi's, please invest some $ in training your staff.
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