Grooming review - do yourself and your fur babies a favor and stay FAR away.
We have yet to find a new groomer after relocating across town, lots of suggestions but a lot of them are booked so far out and my Goldens needed to get in asap! Called Petsmart and they were able to get us in quickly..
I'll admit, I am a bit picky about how I like my older golden's cut done. If you know the breed well enough, you know what I'm talking about when it comes to grooming their "feathers" and so on. My young golden doesn't need trims yet and just goes in for the standard bath, nail trim and ear cleaning. Easy breezy. Not for this place.
Upon walking in the place is complete chaos, the guy checking me in couldn't and wouldn't even bother to answer my questions properly, didn't know the correct prices and was so incredibly rude I felt bad leaving my pets behind with him.
After picking them up and paying over $100 not including tip everything was a disaster. The girl who groomed my older boy who was supposed to be "the golden professional" hacked him up so bad he was I recognizable, rather than feathering him she chopped it all short. (Again - golden speak I know) my female had the same amount of dirt in her ears at drop off and when I asked if they could have a bandana, the guy looked at me like I was a nut.
It's been a few months and my boy still is in the awkward stage of growing his fur back out.
It's really hard to bathe two 80lb dogs at home, the clean up is even worse. Throw in a toddler in the mix and it's a nightmare. I would rather deal with that than bring my dogs back here again.
Horrible first impression.