I read the reviews here on Yelp and I kept trying to do research. I have a high end watch I've had for nearly 20 years and I wear it daily. I wanted to get it serviced as it's an automatic and haven't had it serviced in nearly 10 years. It was time, and it had to have a link taken out (I lost weight) and the clasp and date repaired.
As soon as I walked into the store, I was greeted with a warm smile and very friendly service staff.
The watch maker opened it up right away and within ten minutes told me what was wrong and how much it would cost. It was pricey, but it's a high end watch and still 50%-60% less than at the store where I purchased the watch two decades ago. I was told to call in four days.
It took a week to get my watch back, but amazing. The date was fixed, the link was taken out, the watch was polished and looking like new. When I heard the mechanism spinning (self winding), I could hear it spin without friction as it was cleaned inside. So pleasant the service. Highly recommend.
PS - I appreciate dealing with people that love what they do -- that have passion. That is this store! The watchmaker is a man full of passion. You can never go wrong with someone who radiates passion, and enjoys what they do for a living.