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| - Budget sucks.
I bought a combined reservation through Orbitz (hotel, flight, car) and paid before I got there (including for insurance)
I show up to the counter and without telling me there was a new charge, they offered me a new Ford Fusion. Gullible me was like "Oh, that's cool, sure". She then tries to run my card for what I think its to place a hold in case anything happens, and she says "Sorry, your card isn't going through". "For a hold? How much is the hold" "$300".
WHAT.
She wanted to charge me for an upgrade and the highest insurance without even letting me know. If I had had a card limit over $300 I would have been charged without even knowing it.
When I told her I want the cheapest card, she said I'd still have to pay insurance. I mentioned I had bought insurance through my reservation and she basically null and voided the insurance that was previously purchased, saying "Yeah, it doesn't really do much". Well, cool. I just wasted 50 bucks I could have spent elsewhere. So I purchased the cheapest insurance possible and it was still $175 for 3 days for the cheapest car you could get.
The only positive thing I can say is even the cheapest car was a Kia Soul which I loved driving.
Looking back, I probably could have avoided buying insurance all together if I would have brought my proof of insurance with me for my own vehicle. These people tried to take advantage of me because I look young and was alone. I will never ever ever use Budget again in any location due to this experience.
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