WORST!!!!I am so upset I can barely write. I stopped in today to ask if they do repairs on sunglasses. My son had accidentally stepped on my absolutely favorite pair. The side arm was slightly bent. The woman behind the counter said "yeah" took the glasses and started to bend them. I said - "Wow, I was really afraid to touch them because I thought they would break if I just bent them but I guess you know what you are doing." Well she didn't. She REALLY did not. She snapped the arm right off. I was in complete shock. I asked if they could replace the hinge and she said "No, but we have a lot of sunglasses here if you want to PICK OUT A NEW PAIR." Wow, I bet that works out really well for them. Break your glasses and then point out that gee, you are in a glasses shop - you could just buy a new pair FROM THEM. I know this will not bring my sunglasses back but perhaps it might keep someone else from weeping from shock and outrage.