Went to get my eyebrows threaded, I really like Susan always very nice and gentle as she can be. The place is always nice and clean. At least 2 people waiting everytime I go, appointments aren't required. I'm really not a fan of threading but it lasts longer then waxing in my opinion. But I just might stick to waxing because I'm a chicken shit...lol I highly recommend this place. The reason why I gave 4 stars because, I hate getting my lip threaded, it brings tears to my eyes so Susan did a great job trying to do it fast to get it over with but when I got home, I still had a few hairs. Also they have a stamp card, so if your a regular, you can get a few bucks off after so many threads