I am with AHS, and called them when I found my sink leaking underneath warping the cabinet and making a little pool. Called AHS, they sent me to A & R, they called the same day- Wednesday, came out assessed the situation and told me they would replace the faucet and would call me when they were coming back. The only reason they lost a star was because I had to call them late Thursday when no one ever called back, but no biggie. Raul came back on Friday during the specified hours , replaced the faucet and all was well. Overall I would recommend these people,. Initially I was very afraid because of the terrible reviews I read, but I was satisfied with how I was treated and how everything was fixed fast and correctly.