Not sure why there are any negative reviews; we had a WONDERFUL experience there tonight. The coffee they used in our lattes was delicious!
I asked the gentleman helping me open the Guest bathroom (on our way out): 'do you get locally roasted beans, because the coffee is delicious!' - to which he replied: 'yes, I roast our beans; the roaster is right inside.' Omgoodness! No wonder the coffee was amazing!
And I can't say enough about the 2 employees; they were courteous, efficient & helpful in explaining the various drink selections. We live on the California side of Colorado River but frequently come into the PHX valley to see family so we will DEFINITELY be back for more of this delicious-ness!