I know it gets busy and all in restaurants. But when I ordered a pizza over 45 minutes ago, and the guy who just walked in before me was just ordering his pizza and got it before me is a little weird. And then have to wait 20 minutes after my pizza was done to get breadsticks it's kind of bullshit. The guy at the counter Billy didn't acknowledge me when I came in, and started helping people that came in after me. Used to love this location.