Legendary. We picked this spot because they were cheap and next to a climbing gym. Little did we know we were going to get a lesson in customer service!
Standard bunch of Toronto folk going to Banff for some nice views. Had a great trip. Now here's the cool part. While parked some fool hit our car. There was a crack on the trunk door.
Obviously this caused a bit of stress since we didn't know how it happened and we didn't know if insurance would cover it. Add to that, we were running late for our flight.
When we go there we explained the situation briefly to one employee expecting that we'd have to repeat ourselves a few times but no! They had someone getting a car ready already because they knew we were in a hurry. They made us feel comfortable. We still didn't know how it would play out with the credit card company but these guys did their job! We felt safe and taken care of. Huge respect for people who can offer quality service. Patience is a virtue.
Thanks guys!