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  • Bait and switch.... Watch out! I had a Facebook offer for ten units of "Free Botox". I called. They told me I had to buy ten additional units to get the botox and quoted a price of $84 for the additional units. The NP injected 24 units without telling me that she was exceeding the 20 units. When I went to pay I was asked to pay $209. I explained that I had an offer of ten free units. She recalculated to $150 (she charged $9.99 a unit for all units over the ten) I explained that that didn't seem right. A second lady (Robin) walked out from her office and told me she was the person I had spoken to. She got kind of rude and said she had extended a courtesy to me (apparently quoting the lowest price possible to get me through the door without explaining any minimums or that it is not the regular price is a courtesy) And that I can't expect that courtesy extrnded to four more units. I explained that I wasn't told of any courtesy, nor was I told I was being injected with four extra units. The other receptionist told me if I wanted the lower price I had to get 25 units, not 24... And then tried to say I couldn't have the sale price and the ten free units. I told them I was happy to pay for the extra four units, but at the price quoted originally, and that I was never told of a 25 unit minimum or any courtesy, that was the quoted price on the phone represented as their regular price, I was never told it was a sale price. Robin then told me "they just want me to feel comfortable, so you can pay the lower price if makes you happy". I ended up paying $118. I won't be back.
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