Honestly this place has the worst service department. Every single time I'm here, it takes 20 minutes or more for anyone to even acknowledge me. Super disorganized and no one can answer your question, tell you where to park your car or help you in anyway. But they are very good at pointing you in the direction of another employee who also can't help.
Called to schedule an appointment for an oil change but was told you don't need an appointment for an oil change. I show up as a walk in just to be told "it's very hard for us to accommodate walk ins." Oh.