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| - Took my boxer there for an annual exam and vaccines. The vet was nice, and when she didn't know the answers about his hair loss she pulled out her big book and checked, which I appreciate, however...
We wanted to get his nails trimmed. The staff couldn't seem to handle a 60 lb boxer (who was seated), and I had to show them where the quick of his nail was located. He routinely got his nails trimmed, I just don't think they knew what they were doing. Small dogs may be different.
My BIGGEST issue, and the reason I will tell people to be aware...is because they did (or at least were supossed to) do a full check up on him. They said they did blood work as well as a fecal testing. Well, they missed that he was in end stages of cancer!!! We left there thinking our boxer was healthy, but it was so far from true. He had blood tests, vaccines, the whole work up and in fact was diagnosed with an ear infection. (Which by the way was so ridiculously expensive to diagnose and treat. Then the vet admitted she probably didn't need to swab his ear and run diagnostics (because she could tell just from his wax and smell it was infected) so she basically admitted she ran an unnecessary test. Between the diagnosis and the meds, it was around $75-$100. I also decided to update his vaccines, and they were triple the price of Pet Smarts mobile vaccine clinic. (Don't forget-- you'll also oay the exam fee too!!) they wanted me to being him back in a week to recheck his ear...at the tune of $60 fee. I told them I'd call if I felt like the meds failed. For what it's worth, I found the same medication online (with a vet prescription) for around $12. Wow, talk about overhead!!
Shortly after our visit, we visited another vet when we felt something was off with our dog. The new vet told us how the vet at Stoney creek must have really dropped the ball. Less than 2 months after our visit to Stoney creek animal hospital, we found out that our boxer was in major organ failure from leukemia. This isn't something that happened in those 2 months, based on his symptoms (which I also reported to SCAH) he had been sick for almost several months.
I am not saying they are the reason we had to put our beloved pet to sleep. I am saying that they are really expensive, push unnecessary testing and vaccines, and apparently aren't thorough during their exam. There is no reason that they shouldn't have caught that he was dying. Had we known his true state if health, we could have started treatment and medication earlier.
The place is a chain/franchise, you are treated as a number and they just want to suck money out of you. I truly believe that had they done a true exam, we could have made better decisions for our sweet pet.
Our boxer was my first baby and such a beloved member of our family. I write this review over a year later. I am not angry or vengeful to this animal clinic, but I do believe that my boxer received less than acceptable care from this facility.
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