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| - My boyfriend surprised me with two nights at TSR for our anniversary. I have reviews of our experience of the hotel and the spa but wanted to write a separate review for our experience at Orange Sky.
As my other reviews stated, service at this hotel overall is a bit mixed, maybe 2.5 stars at best. When we checked in at the desk on the Casino floor before going up to the restaurant, the man at the desk asked for our name and asked what time our reservations were for. We gave him the information and he asked again what our name was. I could clearly see were next on his list of names. We repeated it and then he just said 'ok', and another man walked over and hit the button to the elevator. No smiles from either, no 'have a nice dinner'. Neither one of them said anything more to us and it almost felt like we were interrupting their conversation.
Upon arriving on the 15th floor, the hostest informed us that our table would be about 10 minutes even though we were right on time. No big deal, we just took a seat in the lounge area and waited to get a drink. Our pre-dinner cocktails were okay but the service was slow and without a smile. What are these people so crabby about? In addition, rather than take our order after having the menu's for 5 minutes, our waitress waited at the bar for what seemed like forever for 4 glasses of water to be filled for another table and chatted with the other waiters. Luckily once we ordered our drinks, they arrived fairly quickly and we were able to have one drink before our table was ready. Shortly thereafter, we were summoned to go with a hostest to our table.
We were lead through dancing couples on the dance floor and were sat in the second booth from the front. The hostest never offered to pull out our table so it made it a bit awkward to get into but it was cozy once you sat down with all the pillows. We did have a nice dinner and the way the booths are positioned, it makes it feel very private...that is unless you have a noisy group next to you on the other side of the divider. Ours weren't overly noisy but you could clearly hear everything they were saying while we were busy eating.
Our waitress was more friendly after striking up a conversation and all the food was good. I had the sweet corn soup with the filet and the bf ordered a salad with the ribeye. Not anything particularly memorable but it was good.
We were given a dessert for our anniversary but can't say whether it was free or not since I didn't pay the bill :) It was good, some sort of chocolate cake with hazelnuts with some very pretty penmanship wishing us happy anniversary. It was the best service related touch we had received the whole evening.
We missed the sunset during dinner which I'm sure would have added to the experience but watching highway traffic whiz by on the 101 after dark isn't overly romantic in my opinion. Even if there are mountains in the background. Overall though, given the mediocer service at the front, the standard steak affair on the menu and lack of atmosphere past dark, I can't say that I would go back.
If you do decide to go anyway, make sure you go early enough to catch the sunset!
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