My husband loves their pizza, I'm more of a chicken fingers kind of person. Hit and miss, I ordered medium, could not eat them they were so spicy. Ordered at 6:50 p.m., arrived at 8:15 p.m. on a Tuesday night. It's always interesting to see when they arrive; however, my husband loves the pizza, so we wait. I have no real serious complaints, just know it will usually take longer to arrive and if you veer from the pizza, it may be a challenge to eat. : )