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  • Pet Boarding I didn't want to leave a message on here but then decided to share my experience anyway. Well should I say my puppy and I experience. I am going to get straight to it... when I picked up my puppy I cried so hard after witnessing some inappropriate behavior. I notice the girl dragging my dog with the leash and my dog was just sliding across the floor. How did I see it? I was looking through a window because they were taking long to bring my dog out to me. I started saying through the window PICK MY PUPPY UP and STOP DRAGGING MY DOG. Just the thought of it now gets me emotional. I was so hurt when I saw that happening!! The next issue was when they handed me my dog bag and bed that I dropped off with my dog, I noticed there was poop on the bottom of his bed. I asked them why is there poop on the bottom of my dog bed. I was told my puppy was scared so he pooped and put it under the bed. WHAT?! THAT DIDN'T MAKE SENSE TO ME! WHY WOULD HE BE SCARED? If you take my puppy to the bathroom my puppy will go and will not just go on his bed. He loves his bed that's why I dropped it off with him. The staff was rude and unbothered by the situation. I asked to speak with the manager. He tried to defuse the situation but frankly the damage was done and I will NEVER take my puppy there! I don't trust his staff but I do appreciate the manager for trying to make the situation better. The damage was already done and I felt like I let my dog down!! I honestly felt like (in my opinion) people were only there for a check and not there for the love of animals. I did not trust anyone else with my dog for a long time. Then one day I found this amazing place who loves my baby/puppy. Please check out reviews and ask questions before leaving your pet with anyone!!
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