Let me start out by saying the bbq here is pretty awesome. What I had issues here with is how the bill was handled. They charge an auto 10 percent tip for all party sizes, which is fine, but the menu didn't make mention of this. What's worse is that my server hid the bill from me and just gave me the credit card machine in hopes of me not realizing there is a pre tip and so that I tip a full amount on top.
Only after submitting an additional 15 percent tip on top of the 10, did I realize something was not adding up. I asked the server to see the bill (he was still holding it far from my view) and automatically he started playing defence telling me some untruthful story how the pre tip is only for the bus boys and not the servers. It was a long day and so I left it as is.. But I'll have second thoughts about coming back given this experience.