I am not one to go out of my way to be negative, but after 4 attempts in hopes it was unlucky I've given up. I would LOVE if the service was better because I love the food and smoothies here. The shortest amount of time I have spent in the drive-thru is 10 minutes and that was with no cars ahead of me. More recently I went and 3 cars were before me...( I should have known better) 38 minutes later I received my smoothie and ended up being late to work. If you decide to go here don't waste your time in the drive-thru, go inside. Also, do not ever go on your lunch break... you will be late.