I am in the process of getting flooring installed with this company. So far I am not impressed. I will update this to see how the finished project is. So far, my wood has come in late and we are on a time deadline and to make up for it, Justin was going to give us some nose bibs. Have yet to see them and the installer comes in 2 days. We have tried to call and have left a message but we have not heard back from anyone.