I recently used Chapel of the Bells and I experienced some issues with a staff member concerning prices. To my suprise I was contacted by Patricia, who was the owner. She was not there the day I got married and after speaking to her on the telephone im sorry she wasn't because she was genuinely a sincere lady who cared about her business and wanted all her customers to be happy. She refunded me the difference in the misquoted price and offered to send me a keepsake marriage license holder. I really am very impressed she called to make things right. I used this Chapel because I like to use family owned businesses that have been around alot of years as Chapel of the Bells has. After speaking to Patricia I think more of her future clients will have a pleasant experience because she knows where the problem lies with her staff member. The Chapel is quaint and was just what I had in mind and Reverend Bird was a charming man with who performs a lovely wedding ceremony.