I work around the corner and go here sometimes for a quick lunch. I've never had a problem here until today. I walk in, order my flat bread, sit down and BAM! In my sandwich is a HUGE grasshopper just jammed in there with the head popping out! I didn't freak out outwardly just calmly walked over to the cashier and showed her my sandwich. She joked that it's just a "little extra protein" but would make me a new sandwich. News flash...this is AMERICA, nobody wants to eat that kind of "protein" at Subway! My stomach is still hurting from the sight and for my trouble was offered "2 free cookies". Great, thanks. All in all, I will never come back and probably would never eat at Subway again!