It's too bad. This establishment at one time was our family favorite.
More than once we have had a disappointing experience.
Today was no different. The server / bartender was attentive and our complaint is not against her.
Our entree was delivered and the standard "the dish is very hot" warning was given. While on the surface the cheese and sauces appeared hot - one bite into the items tasted like luke warm pasta / meat / cheese. And "luke warm" is a stretch. More like room temperature.
Totally ruined the expectation of a quality meal.
Yes, the manager was contacted and we were comped.
We were also offered the opportunity to return on another occasion for additional comped meals. But, honestly - we are just done.
Would rather go somewhere else.