I had really high expectations of this place, this was my first mistake. I went with a group of girls, and the hostess told us it would be an hour wait! So...we decided to put our names on the list, get a snack and wait. I went to their snack stand and all they had left were Cinnamon and sugar pretzels, so i go it. It was the stalest pretzel ever! I didn't even finish it. To top it off, as soon as I ordered my pretzel...the hostess called for us to sit! I was so mad...I just wasted my money on a stupid stale pretzel. So we sit down and I look at the menu and of course everything is $12.00 or more. I was already irritated of the place but I ordered anyway, and the food came out super fast. my food was okay...nothing spectacular. Then my friends got the frozen hot chocolate and to me it was like having rocky road ice cream with milk.... what's even worse is they charge you more for frozen hot chocolate than an appetizer....I don't think I'll be going back. I'm going to try the one in New York and see if I change my mind.