This location is great, best sub I've had yet. My roommate told me before how friendly the staff was. Not sure if it was the same guy, but very courteous and friendly. It's rare nowadays (in PHX at least) for restaurant employees to care enough to ask you how your day's been and make small talk with people. That always gets a tip out of me! Food is excellent and their roast beef is pink instead of nasty brown. I love that! I would love it even more if they would call it 'roast beast' (Grinch anyone?). Also, their bread is of the crusty variety, not soft like Subway. Sometimes I wonder if other reviewers think it's stale as they're basically comparing apples to oranges there. I didn't really pay attention to the prices because I had a coupon, but they send coupons in the mail all the time, so people should keep a lookout for those. Even though you can get a bigger sub elsewhere for cheaper, these subs are heartier and therefore way more filling. I can eat a footlong sub at Subway with little effort, a regular sub from Jersey Mike's, not as easy! That's a good thing!