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| - I'm surprised that this place you call a business is rated at 2 stars...
It was this last Monday night 10.3.16 at 7:30pm. I ordered through the drive through service. I ordered a meal which included the standard chicken-fries-biscuit. A normal order, so you would think. I pull up, I give payment, and I receive my order. I drive off, and 10 mins later I ask my wife for some fries, and fries are not in the bag... I head back to the restaurant. This is when everything goes to shit. I should have known this was bound to happen when you see another customer storming off the property kicking the door open.
So I head into the restaurant and I tell the so called manager on duty that the fries were not in the bag that she handed me at the drive thru. She then replies with, it should be there, I HAD A CHECKLIST... I replied with, are you serious? She replied with never mind... with attitude. I then go to my car, and get the bag that she handed me and she proceeds to look like in the bag... I then told her, do you think I would really drive 10 mins back to this place just so I can get an extra side of fries? This manager insists that she had a checklist... she keeps an annoyed and bothered look in her face and body language. Meanwhile there were two other associates with her working the register and the fryer... saying, this is bullshit, fuck this, fuck that... apparently this type of service has been happening all night. It seemed like they were tired of her mistakes from the night.
At this point, I was pretty heated and I just wanted to get out of this place. What a disappointment. I've loved this brand for a while now. This one incident really put a bad impression and taste in my mouth. I'll make sure I go out of my way and go to another establishment going forward.
STAY AWAY FROM THIS LOCATION. really immature, untrained and unprofessional individuals working at this location. Give your patronage and your well earned money somewhere else.
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