First time at Raising Cain's Chicken and probably my last. The place was new, clean, and had lots of room. Never been to a place that the menu was chicken tenders only. Noticed a fellow waiting for his order when I came in. I took a few minutes to look over the menu to see what was available. Two people ordered ahead of me. They got their orders and this guy was still waiting. I got my order and he was still waiting. Thought he might have ordered the 100 tender order. He finally went up to find out where his box meal was. Now this guy had been there at least 20 minutes waiting on a 4 tender box meal. They had lost his order. Really! On a POS system that prints out directly to the kitchen. I know it took them another 7 or 8 minutes to get this guy a 4 tender box meal. I not sure if a Manager was on duty as all I saw were 16 year old's running the show. All I was thinking was that some schmuck had spent a million dollars on this place and had a bunch of teenagers running it! As for my food. The tenders were nice and moist but were flavorless. The fries were limp and had 2 coatings of salt. The famous sauce was poor at best and I was sure glad I found the ketchup that took 5 minutes to fill a 1 once cup. At least the ketchup had a good flavor. The toasted bread was also flavorless. If you want good chicken tenders with flavor, go to Popeye's. Oh,the Cole slaw was ok. I also tried the lemonade. It needs a lot more lemons! With a little help the tenders could be great if they give them some flavor. The rest could be corrected by a good chef in the kitchen. If you have never had great chicken, then you might think this is the best as many of the reviews state. The owner needs to get Management under control. 25 minutes to get this guy his food and no one even checked why he was standing they is really poor Customer Service and shows the lack of good Management! Period!