We got there early on a Sunday and beat the crowd. We were seated right away. Other than a couple of pauses the service was pretty good. Our waitress was pleasant and pretty much knew the menu and helped my friend build a plate of food from sides to fit what she wanted. Nobody that knows me will be surprised I got the stupid fries which are covered in gravy, among other things. This was my first visit at this location but had been to the old Scottsdale location. I like the interior better. I could see where parking would suck if it was busy, somebody mentioned they do valet during known busy times. I don't think it is a solid 4 but I couldn't see giving them a 3.