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| - Every time I go to Boston Pizza, I know something is going to go wrong. In this case, everything went wrong.
Came here for a reserved party of 25 and the table wasn't ready on time, despite the empty restaurant. The AC was off and the slushee machines were down, mind you it was 30 degrees outside so it's kind of a big deal when all 25 of us are sticking to our seats from sweating. Our waiter, having been told the bills would be separate, not only messed up our orders, but also lost track of who ordered what without telling us or asking for clarification - he literally smacked a solo bill at the end of the night and told us he lost track halfway through the night so he just combined it all. When the food got to us, it was cold Getting drinks was a hassle as well. We ordered beers and an hour later was told they ran out. When we wanted water, we had to ask three different servers until we finally got it. If it was a busy night, this would all be more understandable but it was so dead in that restaurant.
The best is when we talked to the manager about all this, she was deflecting the blame and yelling at us back. I'm sorry we brought you a party, it definitely won't happen again.
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