If you want teenagers to boss around, try another spot. The owners here are passionate and incredibly knowledgeable. These guys are caretakers of the tea making. Want to know the differences between Chinese, Japanese, and Korean teas? Matcha's got you covered. The baked goods are unique, delicious, and perfectly matched. And there's a tea bar with better service and conversation than most beer bars I've seen.
I suppose they don't offer the breadth of services that a corporate place does, but if you came here for you you're totally missing the point. If you love tea or want to love tea, come to Matcha.