It's really sad to see someone make fun of someones appearance in their review, and just goes to show that people only want to complain when they have something negative to say. I was quoted for front and rear breaks a few months ago when I had my oil change, I came back over the weekend to have the breaks completed and found out that I only needed the front after all, and had all the fluids flushed. I received a greater discount than the coupon online, and David was friendly and kept everything quoted as last time I went in. These guys are always very nice and friendly and deserve respect just as anyone else, we're all adults here, let's act like it.