If I could give them 0 stars, I would. Biggest waste of time and effort! I didn't even end up using them for my MRI or other scans, they are inefficient, and incompetent. I had my insurance rep and my doctors office speak to them several times about how my benefits don't require a copay, yet they called me every 5 hours for 1.5 weeks "reminding" me to bring payment. I hope they improve, no one needs the hassle