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  • I've always loved app cookie co. until my most recent experience. I ordered cookies for delivery an hour before closing because my car was in the shop getting fixed so I couldn't pick them up myself. I got a call from a girl saying they normally don't deliver this late (weird since I've gotten cookies delivered 10 min before closing before) and asked if I would come pick up my order. I told her I didn't have a car at the moment but if it was a problem, just cancel my order. She told me it was fine and they would deliver the cookies- to me it sounded like she really just didn't want to deliver them. Then, 5 min later she called me saying her coworker had an incident once delivering cookies near me so she didn't feel comfortable bringing me my order. In my opinion, she really just didn't want to bring me my cookies and made up a reason not too. If delivery is an option when ordering then there shouldn't be any excuse to not follow through with an order. Terrible experience as a loyal customer.
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