Nope. I don't get it. Having just moved to Charlotte, I was thrilled to find such a highly rated nail place in my new neighborhood. I walked in around 1pm on a Wednesday and the place was empty except for two girls lounging in the massage chair watching movies on ther iPhones. After I finally got one to notice me, I picked a nail color an sat down for my shellac manicure.
Maybe things are just done differently in the South, but I probably should have just left once she put cuticle remover on the nails, put my hands in plastic bags and then put them in hand warmers. Super strange, but not as strange as when she took out her phone and started texting while I was just sitting there.
After she finally took my hands out an finished my cuticles, I was instructed to actually get up and wash my hands in the sink before we continued. Yes, you heard me correctly. GET UP AND WASH MY HANDS. I had to ask a couple of times in order to really get the point. No hot towel? Strange.
The rest of the manicure was just okay. My schellac chipped about 6 days later (I usually get about 9 or 10 with extreme abuse - I'm a softball coach). I wouldn't go back unless I needed an emergency polish change.