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  • I wish I could give it 0 stars instead! This is directly going towards the Bartender Sean. What else can I say? WORST CUSTOMER SERVICE EVER! I seriously don't know how management would hire douchebags like this for their company. This is coming from a person who works in the industry as well! Went in to have a few drinks and some dessert at the bar with a couple of my friends last Thursday before a movie. Sat at the bar and waited for literally 2 mins before someone actually gave us menus after looking at us for a bit. So this guy Sean comes and drops off the menus, no greeting whatsoever, no offering of water whatsoever. He left and went to chit chat with one of his buddies behind the bar. My girlfriend had to get his attention for him to bring us waters. Waters come in, asks "You guys know what you want?" One of my friends tells em not yet and he just gave this look on his face like "WTF, hurry up" so he leaves like hes in distress and does not come back for about 5 minutes after we were trying to indicate him that we were ready to order! SERIOUSLY?! This is what pissed us off the most. We were halfway through our food and my friend got his attention because she thought I needed something, so this douchebag Sean comes up to us and asks "What, you needed something?" with his hands up in the air, like we wasted his time from leaving him his conversation with his buddies to actually work and helping us out, like come on F*cking SERIOUSLY?!?! I am very dissapointed with this Yardhouse location as I am a regular customer at the Town Square location. I will not be returning to this location as well as not referring anyone to this place for as long as Sean is there. Seriously you get better customer service in night clubs then at this place. I hope management stumbles upon this review and take action because I am still pissed at how this d*ck treated me and my friends. Don't come here if you want to be treated like shit basically. Upper Management please do something about this immediately.
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