Not impressed... For various reasons.
Upon arrival, I was told 20-30 minute wait time for a party of 2 and I was seated after a 50 minute wait.
I was then seated in a small room in the back, which has high echoes, alongside two families of 4 and a party of 10, full of children. (Not that I don't like children.. But in a small cramped room..) Needless to say, it was extremely loud and almost uncomfortable.
Our order was taken not long after being seated, but it took almost an HOUR to get my food. We both ordered chicken tenders and waffles with a side of cornbread and a biscuit. For being "known" for those dishes, I don't think it warranted such a long preparation time.
I'm from the east coast and have had my fair share of chicken and waffles alongside the coast and the south.. Can't say this one ranks in my top three. Good for Phoenix, sure. But not with that ridiculous wait time.
I also expected it to be burning hot since it was a long wait, but it was warm at best.
On the plus -- the biscuit was excellent and very big. The lemonade/tea was also refreshing. Corn bread was good, but a little dry.
All in all spent 2 hours and a half here and pretty much 2 of those hours were waiting around.
P.S the serving staff was very nice!