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| - I have waited two months to post this to try and forget my experience and to be honest, am surprised she has such a high rating! Scheduling the appointment was easy and I was looking forward to a great experience based on her reviews. However, when it came to my appointment time, I could not find her location! Didn't other people have this same issue? I was a few minutes early so tried calling her several times to get help with directions and she never answered. I tried calling a fourth and final time before heading home when she answered. I told her I was in the area (by Paradise Bakery) but needed help finding her. She replied, "It is an individual suite within the building in the back of the parking lot and that she would meet me outside." I said "Great (excited that she would meet me), I am right here and will be there shortly". She then proceeded to make me feel bad that I was "late" by stating that she was "very busy today with a booked schedule", etc. etc. etc. with an attitude! I told her that I was not late and that I've been trying to find the place and call her but she never answered. She then changes her whole attitude and starts apologizing, even tried saying that with her accent people misunderstood her. No, lady, I didn't mistake your rude behavior with your accent! She then takes it to another level by saying that she sends out confirmation texts the night before, blah blah, blah. At this point I am shocked and frustrated, because I was even expecting a text the night/day before and never received it! When I told her that, she backs up and says "oh, okay... well I have been having trouble with my phone lately so they probably never went through"! What?! At that point I just cancelled. I didn't want to sit there awkwardly for a few hours after her rude reaction, let alone give her my money! Who knows, maybe she is great at hair, but her attitude was horrible. I just know that to this day I am glad I cancelled and stood up for myself. She called me back a few times and left a message with an apology and a discount, but I want to pay full price for a great experience.
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